1. What issues do you see with respect to green in this business? 2. What's the gross...

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1. What issues do you see with respect to "green" in this business?
2. What's the gross margin on the physical goods (i.e., grass seed and fertilizer) versus the application service?
3. What are two example processes that create and deliver each good or service in the current CBP? Briefly describe process issues and related decisions.
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OM4 operations management

ISBN: 978-1133372424

4th edition

Authors: David Alan Collier, James R. Evans

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