1. What was one of your earliest experiences concerning race? Describe the experience, how you felt, and how the experience was handled. If you could rewrite that experience, how would you change it and/ or how it was handled?
2. Explain the concept of "best practice" and what it means in the context of diversity strategy. What are the challenges of developing and implementing best practices? What are the potential benefits?
3. What are some of the ways that Pitney Bowes has aligned its goals for diversity with a market-driven approach to meeting its customers' needs? Be specific.