1. What went wrong? How can you explain how the technology actually led to more rather than...
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2. What theories of change implementation would have helped the administrators at the Springfield General Hospital solve the problem of medication mistakes?
3. How might you have gone about solving the problem at Springfield General? To what extent, if any, would new technology have been helpful?
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1 It seems that the technology may have made staff less careful as technology often does They relied ...View the full answer
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Related Book For
Implementing Organizational Change Theory into Practice
ISBN: 978-0132729840
3rd edition
Authors: Bert Spector
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