1. Who's case is justified-Mr. Davis or Mr. Bracket? Explain. 2. What other issues should be considered?...
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2. What other issues should be considered?
3. Would you present these data in court? Why or why not?
4. What are your final recommendations?
Work study data is presented in case exhibits indicating the performance of four different employees doing the same job as Mr. Bracket and Mr. Bracket's job performance. Are the revised daily production quotas for Mr. Bracket of 300 invoices/day valid? The answer is probably yes. The case highlights the importance of work measurement and its methods and procedures as the only objective way to evaluate job performance.
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OM4 operations management
ISBN: 978-1133372424
4th edition
Authors: David Alan Collier, James R. Evans
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