A mail-order company promises its customers that the products ordered will be mailed within 72 hours after

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A mail-order company promises its customers that the products ordered will be mailed within 72 hours after an order is placed. The quality control department at the company checks from time to time to see if this promise is fulfilled. Recently the quality control department took a sample of 50 orders and found that 35 of them were mailed within 72 hours of the placement of the orders.
a. Construct a 98% confidence interval for the percentage of all orders that are mailed within 72 hours of their placement.
b. Suppose the confidence interval obtained in part a is too wide. How can the width of this interval be reduced? Discuss all possible alternatives. Which alternative is the best?
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