Question: An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls during the previous week, as shown on the next
An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls during the previous week, as shown on the next page. Using the data, make a check sheet for the problem types for each customer type, and then construct a Pareto chart for each type of customer.
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Problem/ Job Number CustomerT Problem/ Job Number Customer T Problem/ Number Customer Tvpe 301 302 303 304 305 006 307 308 309 310 311 312 313 314 F/R O/R N/C. N/R W/C N/R F/R N/C W/R N/R N/R F/C F/c o/c W/C N/R o/C T/R 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 04 35 36 337 338 339 340 341 o/C N/R N/R W/R O/R o/C N/R W/R O/C O/R F/R N/R o/C F/R N/C F/R O/R W/C o/C W/C
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