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Questions and Answers of Accounting

Define what is meant by open-ended interview questions. Give eight benefits and five drawbacks of using them.
Define what is meant by closed interview questions. Give six benefits and four drawbacks of using them.
What is a probing question? What is the purpose of using a probing question in interviews?
Define what is meant by pyramid structure. When is it useful to employ it in interviews?
Define what is meant by funnel structure. When is it useful to employ it in interviews?
Define what is meant by diamond-shaped structure. When is it useful to employ it in interviews?
List the situations that warrant use of JAD in place of personal organizational interviews.
List the potential benefits of using joint application design.
List the three potential drawbacks of using JAD as an alternative to personal interviews.
What kinds of information is the systems analyst seeking through the use of questionnaires or surveys?
List four situations that make the use of questionnaires appropriate.
What are the two basic question types used on questionnaires?
List two reasons why a systems analyst would use a closed question on a questionnaire.
List two reasons why a systems analyst would use an open-ended question on a questionnaire.
What are the seven guidelines for choosing language for the questionnaire?
What are two kinds of information or scales that are most commonly used by systems analysts?
List three problems that can occur because of careless construction of scales.
What are four actions that can be taken to ensure that the questionnaire format is conducive to a good response rate?
List five methods for administering the questionnaire.
What considerations are necessary when questionnaires are Web-based?
As part of your systems analysis project to update the automated accounting functions for Xanadu Corporation, a maker of digital cameras, you will interview Leo Blum, the chief accountant. Write four
Here are five questions written by one of your systems analysis team members. Her interviewee is the local manager of LOWCO, an outlet of a national discount chain, who has asked you to work on a
Ever since you walked through the door, your interviewee, Max Hugo, has been shuffling papers, looking at his watch, and drumming on his desk with his fingers. Based on what you know about
Write a series of six closed questions that cover the subject of decision-making style for the manager described in Problem 2.
Examine the interview structure presented in the sequencing of the following questions:1. How long have you been in this position?2. What are your key responsibilities?3. What reports do you
The following is the first interview report filed by one of your systems analysis team members: “In my opinion, the interview went very well. The subject allowed me to talk with him for an hour and
Cab Wheeler is a newly hired systems analyst with your group. Cab has always felt that questionnaires are a waste. Now that you will be doing a systems project for MegaTrucks, Inc., a national
“Every time we get consultants in here, they pass out some goofy questionnaire that has no meaning to us at all. Why don’t they bother to personalize it, at least a little?” asks Ray Dient,
A sample question from the draft of the Pohattan Power Company questionnaire reads:I have been with the company:20–upwards years10–15 years upwards5–10 years upwards less than a yearCheck one
Also included on the PPC questionnaire is this question:When residential customers call, I always direct them to our Web site to get an answer.a. What type of scale is this one intended to be?b.
Figure is a questionnaire designed by an employee of Green Toe Textiles, which specializes in manufacturing men€™s socks. Di Wooly wrote the questionnaire because, as the office manager at
Based on what you surmise Ms. Wooly is trying to get through the questionnaire, rewrite and reorder the questions (use both open-ended and closed questions) so that they follow good practice and
Redesign the questionnaire you created for Ms. Wooly in Problem 13 for use on email. Write a paragraph saying what changes were necessary to accommodate email users.
Redesign the questionnaire you created for Ms. Wooly in Problem 13 as a Web survey. Write a paragraph saying what changes were necessary to accommodate Web users.
“I’ve scheduled preliminary interviews with five key people. Because you’ve been so busy with Visible Analyst, I decided to do the first round of interviews myself,” Anna tells Chip as they
As one of the systems analysts who is part of Sylva Foxx’s firm, suggest some ways that Sam Pelt can use software on the PC he has to adequately sample the opinions of his customers, store
How can Clay Potts tactfully explain to Rod Golden that examination of qualitative as well as quantitative documents could be important to delivering an accurate assessment of Fields’s potential to
As one of the systems analysis team members assigned to the blood center project, develop an anecdotal checklist using STROBE to help you systematically interpret the observations you made about the
1. Use clues from the case to evaluate the Training Unit’s computer experience and its staff’s feeling about the PSRS. What do you think the consensus is in the Training Unit toward a
1. Use STROBE to compare and contrast Evans’s and Ketcham’s offices. What sort of conclusion about each person’s use of information technology can you draw from your observations? How
Assume your group will serve as a systems analysis and design team for a project designed to computerize or enhance the computerization of all business aspects of a 15-year-old, national U.S.
List five steps to help the analyst observe the decision maker’s typical activities.
List the seven concrete elements of the decision maker’s physical environment that can be observed by the systems analyst using STROBE.
Cheyl Stake is concerned that too many forms are being filled out incorrectly. She feels that about 8 percent of all the forms have an error.a. How large a sample size should Ms. Stake use to be 99
“I see that you have quite a few papers there. What all do you have in there?” asks Betty Kant, head of the MIS task force that is the liaison group between your systems group and Sawder’s
You’ve sampled the email messages that have been sent to several middle managers of Sawder’sFurniture Company, which ships build-your-own particleboard furniture across the country. Here is one
“Here’s the main policy manual we’ve put together over the years for system users,” says Al Bookbinder, as he blows the dust off the manual and hands it to you. Al is a document keeper for
“I think I’ll be able to remember most everything he does,” says Ceci Awll. Ceci is about to interview Biff Welldon, vice president of strategic planning of OK Corral, a steak restaurant chain
“We’re a progressive company, always looking to be ahead of the power curve. We’ll give anything a whirl if it’ll put us ahead of the competition, and that includes every one of us,” says
“Chip, I know the interviews took a long time, but they were worth it,” Anna says defensively as Chip enters her office with a worried look on his face.“I’m sure of that,” Chip says. “You
Based on Paul’s and Ceil’s enthusiasm for prototyping and what you know about Pyramid’s needs, would you support construction of a prototype? Why or why not? Formulate your decision and
As a third member of the World’s Trend Web site development group, respond in a brief written report to Lincoln and Mary about whether you should use a prototype to elicit recommendations from
As the fourth member of the systems analysis team, what actions do you think should be taken? In a one- or two-paragraph email message to your teammates, answer the following questions: Should more
Write a brief report to Sandy listing changes to the prototype prompted by Lather’s reactions. In a paragraph, discuss ways that Sandy can calm Lather’s fears about having the prototype “taken
Divide your group into two smaller subgroups. Have group 1 follow the processes specified in this chapter for creating prototypes. Using a CASE tool or a word processor, group 1 should devise two
Within your group, assign some of the roles that people take on in agile development. Make sure that one person is an onsite customer and at least two people are programmers. Assign other roles, as
What four kinds of information is the analyst seeking through prototyping?
What is meant by the term patched-up prototype?
Give an example of a prototype that is a first full-scale model.
Define what is meant by a prototype that is a model with some, but not all, essential features.
List the advantages and disadvantages of using prototyping to replace the traditional SDLC.
Describe how prototyping can be used to augment the traditional SDLC.
What are the criteria for deciding whether a system should be prototyped?
List four guidelines the analyst should observe in developing a prototype.
What are the two main problems identified with prototyping?
List the three main advantages in using prototyping.
How can a prototype mounted on an interactive Web site facilitate the prototyping process? Answer in a paragraph.
What are three ways that a user can be of help in the prototyping process?
Define what is meant by RAD.
What are the three phases of RAD?
What are the four values that must be shared by the development team and business customers when taking an agile approach?
What are agile principles? Give five examples.
What are the four core practices of the agile approach?
Name the four resource control variables used in the agile approach.
Outline the typical steps in an agile development episode.
List software tools that can aid the developer in doing a variety of tests of code.
Name the seven strategies for improving efficiency in knowledge work.
Identify six risks in adopting organizational innovation.
As part of a larger systems project, Clone Bank of Clone, Colorado, wants your help in setting up a new monthly reporting form for its checking and savings account customers. The president and vice
C. N. Itall has been a systems analyst for Tun-L-Vision Corporation for many years. When you came on board as part of the systems analysis team and suggested prototyping as part of the SDLC for a
“Every time I think I’ve captured user information requirements, they’ve already changed. It’s like trying to hit a moving target. Half the time, I don’t think they even know what they want
Harold, a district manager for the multioutlet chain of Sprocket’s Gifts, thinks that building a prototype can mean only one thing: a nonworking scale model. He also believes that this way is too
“I’ve got the idea of the century!” proclaims Bea Kwicke, a new systems analyst with your systems group. “Let’s skip all this SDLC garbage and just prototype everything. Our projects will
The following remark was overheard at a meeting between managers and a systems analysis team at the Fence-Me-In fencing company: “You told us the prototype would be finished three weeks ago.
Prepare a list of activities for a systems development team for an online travel agent that is setting up a Web site for customers. Now suppose you are running out of time. Describe some of your
Examine the collection of user stories from the online merchant shown earlier in the chapter. The online media store would now like to have you add some features to its Web site. Following the format
Go to the Palm gear Web site at www.palmgear.com. Explore the Web site and write up a dozen brief user stories for improving the Web site.
Using the stories you wrote for Problem 9, walk through the five stages of the agile development process and describe what happens at each one of the stages.
€œWe need to get a feel for some of the output needed by the users,€ Anna comments. €œIt will help to firm up some of our ideas on the information they
Merman’s costume rental enterprise is located in London’s world-famous West End theatre district. When a theatre or television production company lacks the resources (either time or expertise) to
1. Find the data flow diagrams already drawn in MRE. Make a list of those you found and add a column to show where in the organization you found them.2. Draw a context-level diagram modeling the
Use the work your group has done to date to create a physical data flow diagram of a portion of the new system you are proposing for Maverick Transport.
What are the four advantages of using a data flow approach over narrative explanations of data movement?
What are the four data items that can be symbolized on a data flow diagram?
What is a context-level data flow diagram? Contrast it to a level 0 DFD.
Why is a labeling data flow diagram so important? What can effective labels on data flow diagrams accomplish for those unfamiliar with the system?
What is the difference between a logical and physical data flow diagram?
List three reasons for creating a logical data flow diagram.
List five characteristics found on a physical data flow diagram that are not on a logical data flow diagram.
How can an event table be used to create a data flow diagram?

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