Consumer complaints are frequently reported to the Better Business Bureau. In 2011, the industries with the most

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Consumer complaints are frequently reported to the Better Business Bureau. In 2011, the industries with the most complaints to the Better Business Bureau were banks, cable and satellite television companies, collection agencies, cellular phone providers, and new car dealerships (USA Today, April 16, 2012). The results for a sample of 200 complaints are contained in the DATAfile named BBB.
a. Show the frequency and percent frequency of complaints by industry.
b. Construct a bar chart of the percent frequency distribution.
c.
Which industry had the highest number of complaints?
d. Comment on the percentage frequency distribution for complaints.
Distribution
The word "distribution" has several meanings in the financial world, most of them pertaining to the payment of assets from a fund, account, or individual security to an investor or beneficiary. Retirement account distributions are among the most...
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Modern Business Statistics With Microsoft Excel

ISBN: 9781337115186

6th Edition

Authors: David R. Anderson, Dennis J. Sweeney, Thomas A. Williams, Jeffrey D. Camm, James J. Cochran

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