Describe the five dimensions of service quality for a dentists office, how performance in these dimensions might
Question:
Fantastic news! We've Found the answer you've been seeking!
Step by Step Answer:
Answer rating: 70% (17 reviews)
Reliability Consistently performing the dental services correctly and d...View the full answer
Answered By
JAPHETH KOGEI
Hi there. I'm here to assist you to score the highest marks on your assignments and homework. My areas of specialisation are:
Auditing, Financial Accounting, Macroeconomics, Monetary-economics, Business-administration, Advanced-accounting, Corporate Finance, Professional-accounting-ethics, Corporate governance, Financial-risk-analysis, Financial-budgeting, Corporate-social-responsibility, Statistics, Business management, logic, Critical thinking,
So, I look forward to helping you solve your academic problem.
I enjoy teaching and tutoring university and high school students. During my free time, I also read books on motivation, leadership, comedy, emotional intelligence, critical thinking, nature, human nature, innovation, persuasion, performance, negotiations, goals, power, time management, wealth, debates, sales, and finance. Additionally, I am a panellist on an FM radio program on Sunday mornings where we discuss current affairs.
I travel three times a year either to the USA, Europe and around Africa.
As a university student in the USA, I enjoyed interacting with people from different cultures and ethnic groups. Together with friends, we travelled widely in the USA and in Europe (UK, France, Denmark, Germany, Turkey, etc).
So, I look forward to tutoring you. I believe that it will be exciting to meet them.
3.00+
2+ Reviews
10+ Question Solved
Related Book For
Question Posted:
Students also viewed these Management Leadership questions
-
How do the five dimensions of service quality differ from those of product quality?
-
Consider the five dimensions of service quality: tangibles, reliability, responsiveness, assurance, and empathy. a. Identify a recent service encounter you have experienced as a customer (either B2C...
-
The chapter identifies five dimensions of service quality. Considering these with respect to Netflix, how does the firm stack up on each of these dimensions to set itself apart from competitors and...
-
Which is the most effective means of motivating trainees for a training program? a. Pay extra for training time. b. Require the training only for newly hired workers. c. Explain why the training is...
-
Using the data given in Problem 2-6, assume that Aron Company purchases 80% of the common stock of Shield Company for $320,000 cash. The following comparative balance sheets are prepared for the two...
-
Describe the source of the data for debiting Work in Process for (a) direct materials, (b) direct labor, and (c) factory overhead. LO3
-
What is the difference between a value and price-weighted index? Explain.
-
Production workers prepare materials requisition forms (four copies) and forward them to the production supervisor for approval. The materials requisition form is then forwarded to stores. In stores,...
-
Jim's Lawn Care CH 8 AR & Allowance 1. At the end of the current year, Accounts Receivable has a balance of $9,000 Allowance for Doubtful Accounts has a credit balance of $85; and net sales for ar...
-
The City Council of the City of Eastover adopted the following budget for its General Fund for 20X8. The budget was not revised during the fiscal year. The budgetary basis was modified accrual. City...
-
How is service quality related to customer service and satisfaction?
-
Can recovery from a poor service quality incident be a good thing? Explain.
-
(Basic journal entries, LO 3) Prepare the journal entries necessary to record the following transactions and economic events for Sahali Ltd. (Sahali): a. During 2005 Sahali had cash sales of $175,000...
-
You have recently taken over daycare center that was under substandard leadership. Currently, the staff is unmotivated, negative, and often absent from work. You notice that there is minimal...
-
Choose an organization from the industry of your choice to discuss, illustrate, and reflect deliberately on the following: Why is it important to distinguish between "group" and "team "? What kinds...
-
The focus of data governance programs, in some capacity, is enterprise-wide data quality standards and processes. If you were a manager focusing on master data: Would you likely meet enterprise-level...
-
1) Identify and explain each component of the ANOVA model. 2) How is the F ratio obtained? 3) What role does the F ratio play?
-
Make a BCG matrix table and place the following products from Apple: iPhone, iPad, iMac, iPod, Apple TV, Apple Watch, AirPod, and HomePod. Briefly describe why you have placed the products in the...
-
What does Professor Daly mean by internationalization" and by "globalization"? What do you see as the central difference between the two?
-
Without solving, determine the character of the solutions of each equation in the complex number system. 3x 2 3x + 4 = 0
-
Cells that will produce gametes undergo meiosis in the _________.
-
Yellow Press, Inc. buys paper in 1,500-pound rolls for printing. Annual demand is 2,500 rolls. The cost per roll is $800 and the annual holding cost is 15 percent of the cost. Each order costs $50....
-
Yellow Press, Inc. buys paper in 1,500-pound rolls for printing. Annual demand is 2,500 rolls. The cost per roll is $800 and the annual holding cost is 15 percent of the cost. Each order costs $50....
-
Babble, Inc. buys 400 blank cassette tapes per month for use in producing foreign language courseware. The ordering cost is $12.50. Holding cost is $0.12 per cassette per year. a. How many tapes...
-
Your firm is planning to invest in an automated packaging plant. Harburtin Industries is an all - equity firm that specializes in this business. Suppose Harburtin ' s equity beta is 0 . 8 7 , the...
-
Ned Allen opened a medical practice in Los Angeles, California, and had the following transactions during the month of January. (Click the icon to view the January transactions.) Journalize the...
-
do you need more information or are you working on this? Irene Watts and John Lyon are forming a partnership to which Watts will devote one- half time and Lyon will devote full time. They have...
Study smarter with the SolutionInn App