Do you think call center outsourcing negatively affects customer service? Explain.

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Management Process

ISBN: 978-0201822939

4th Edition

Authors: Lee Long

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Question Posted: Jun 29, 2012 06:56 AM

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Do you think call center outsourcing negatively affects customer service? Explain.

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Most call center work today is done inhouse In the UK fully 80 percent of all ...View the full answer

Management Process

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