Explain how the seven differences between goods and services would be applied to a major airline service.

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Explain how the seven differences between goods and services would be applied to a major airline service. Provide airline examples that illustrate each difference?

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OM6 operations supply chain management

ISBN: 978-1305664791

6th edition

Authors: David Alan Collier, James R. Evans

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Question Posted: Apr 06, 2017 11:21 AM

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Explain how the seven differences between goods and services would be applied to a major airline service.

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1 Goods are tangible whereas services are intangible Fuel airline cabin food paper tickets pillows magazines sodas and coffee and so on are the only physical goods Ask yourself When you pay say 300 fo...View the full answer

OM6 operations supply chain management

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