Flip Flop?s To Go has gathered the following data on its quality costs for the past two
Question:
Flip Flop?s To Go has gathered the following data on its quality costs for the past two years:
a. Compute the percentage change in the total quality costs from year 1 to year 2.
b. Explain what you think caused the change.
Transcribed Image Text:
Year 1 Year 2 Prevention costs: Quality training .... Quality technology . Quality production design $ 8,000 $10,500 7,500 9,000 4,000 9,000 Failure costs: Warranty handling Customer reimbursements. Customer returns handling ... $15,000 $10,000 11,000 7,200 7,000 4,000
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a Total cost year one prevention 19500 Failure 33000 total ...View the full answer
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Related Book For
Financial and Managerial Accounting the basis for business decisions
ISBN: 978-0078111044
16th edition
Authors: Jan Williams, Susan Haka, Mark Bettner, Joseph Carcello
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