Here is the case:
(Marian could feel the rage surge from deep within her. Even though she was usually in control of her behavior, it was not easy to control her internal emotions. She could sense ............)
Read this case carefully and answer the Following questions:
1. What role did personality play in the situation at the bank? Which of the Big Five personality traits most clearly influenced Mariana and Dave? Which if the cognitive and motivational aspects of personality played a role?
2. Working within the bounds of her personality, what should Mariana have done when trouble first seemed to be brewing? How could she have maintained Dave's job satisfaction and commitment?
3. How should Mariana proceed now that the situation has become very difficult?