High TouchHigh Tech 1. What challenges are created when providing anywhere, anytime services? 2. What business and

Question:

High Touch—High Tech
1. What challenges are created when providing anywhere, anytime services?
2. What business and technology issues would be faced by an organization that wants to have a complete view of its customers?
3. Can you think of any examples where a lack of information or failure to consider the information could affect the profitability of a business?
4. If a customer has more than one account at a particular organization, should he or she receive separate mailings or all documentation in the same envelope?
5. Does being a credit union rather than a share affect Vancity’s structure?
Corporation
A Corporation is a legal form of business that is separate from its owner. In other words, a corporation is a business or organization formed by a group of people, and its right and liabilities separate from those of the individuals involved. It may...