Imagine being a new manager at Happy Time Toys, a company that designs and manufactures novelty toys. While attending a group meeting with your boss and two coworkers, your boss asks for ways of better using the organization's talent to create a competitive advantage. What do you say or do? Go to this chapter's "Now What?" video, watch the challenge video, and choose the best response. Be sure to also view the outcomes of the two responses you didn't choose.
1. Which aspects of management and organizational behavior discussed in this chapter are illustrated in these videos? Explain your answer.
2. How could a company's talent strategy undermine its ability to create a competitive advantage?
3. How else might you answer the question of how Happy Time Toys can create a competitive advantage through its talent?