In a multiple-server system, what is the rationale for having customers wait in a single joint line

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In a multiple-server system, what is the rationale for having customers wait in a single joint line as is now done in many banks, rather than in multiple lines?

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Operations Management

ISBN: 978-0071091428

4th Canadian edition

Authors: William J Stevenson, Mehran Hojati

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Question Posted: Dec 17, 2015 06:17 AM

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In a multiple-server system, what is the rationale for having customers wait in a single joint line

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The rationale for having a single line feeding into m...View the full answer

Operations Management

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