In the planning phase, Stan identified the deliverables for his project: a new blog and website, video clips, mass e-mails, a Face book page, sample Twitter output, and reports showing the analytics on page views and other metrics. Now he is concerned about scope creep. What is scope creep? How does scope creep impact a project? What steps can Stan take to manage scope creep? Describe three documents he can use to minimize scope creep.