In what ways can technology play a role in the delivery of effective customer service? Explain.

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Customer Service Skills for Success

ISBN: 978-0073397115

5th edition

Authors: Robert Lucas

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Question Posted: Dec 31, 2015 03:07 AM

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In what ways can technology play a role in the delivery of effective customer service? Explain.

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Customers expectations have changed due to technology They expect answers and availability ...View the full answer

Customer Service Skills for Success

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