Karen Setten, regional manager of Heavenly Pies, is evaluating the performance of four pie kitchens in her region. In accordance with the company’s costs-of-quality standards of performance, the four locations provided these data for the past six months:

Required
1. For each location, compute the percentages of sales represented by prevention costs, appraisal costs, total costs of conformance, internal failure costs, external failure costs, total costs of nonconformance, and total costs of quality. Carry your answers to two decimal places.
2. For each location, calculate the ratio of costs of conformance to costs of quality and the ratio of costs of nonconformance to costs of quality.
3. Manager Insight: Interpret the cost of quality data for each location. Rank the locations in terms ofquality.

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Basalt Dillon Aspen $1,800,000 $1,500,000 $1,400,000 $1,200,000 Frisco Sales Prevention costs 32,000 48,000 16,000 20,000 Appraisal costs Internal 42,000 24,000 33,00010,000 32,000 25,000 30,000 45,000 2,000 8,000 failure costs failure costs of quality 21,000 42,000 External Total costs S 131,000 17,000 21,000 100,000