Recommend at least three HR planning/recruitment/selection strategies designed to do any of the following: (1) improve customer

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Recommend at least three HR planning/recruitment/selection strategies designed to do any of the following: (1) improve customer satisfaction, (2) increase the efficiency of the customer service function, (Ms. Saline encourages you to be as creative in your thinking as possible), and (3) increase the tenure of the customer service reps. (or decrease the need for them).
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