Refer to Problem D.22. A new registration manager, Lisa Houts, is hired who initiates a program to

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Refer to Problem D.22. A new registration manager, Lisa Houts, is hired who initiates a program to entertain the people in line with a juggler whom she pays $15/hour. This reduces the waiting costs to $50 per hour.
(a) What is the optimal number of servers?
(b) What is the cost for the system, per hour, at the optimal service level?

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Operations management

ISBN: 978-0132163927

10th edition

Authors: Jay Heizer, Barry Render

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