Review the swipe card story, drawing on each of the following change perspectives discussed in Chapters 7
Question:
• Organization development
• Sense-making
• Change management
• Contingency
• Processual
From each change perspective, what are the key issues to understanding the wildcat strike?
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Organization Development At British Airways the management team introduced the swipe card system as a means to improving the efficient use of staff and resources Managements approach to change was bas...View the full answer
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Related Book For 
Managing Organizational Change A Multiple Perspectives Approach
ISBN: 978-0073404998
2nd edition
Authors: Ian Palmer, Richard Dunford, Gib Akin
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