Saris manufacture bicycle racks and wants to market on the Web. It also wants to cut production cost by manufacturing various bicycle racks that are custom designed for cars by manufacturing them after an order is received and shipping the bicycle rack to the customer within 48 hours of receipt. Customers must pay for the merchandise by credit card before an order is accepted.

Required

a. Management wants to know how well the system is working. Identify one or two monitoring reports (controls) that would provide evidence on how well the move to electronic commerce is working.

b. What kind of edit checks should be built into the order system? Explain the rationale for each edit test suggested.

c. Who should be allowed to change the terms of an order if the client is not satisfied with the order? Explain.