Select a one- or two-page sales letter received by you or a friend. (If you are unable

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Select a one- or two-page sales letter received by you or a friend. (If you are unable to find a sales letter, your instructor may have a collection.) Study the letter and then answer these questions:
a. What techniques were used to capture the reader's attention?
b. Is the opening effective? Explain.
c. What are the central selling points?
d. Does the letter use rational, emotional, or a combination of appeals? Explain.
e. What reader benefits are suggested?
f. How does the letter build interest in the product or service?
g. How is price handled?
h. How does the letter anticipate reader resistance and offer counterarguments?
i. What action is the reader to take? How is the action made easy?
j. What motivators spur the reader to act quickly?
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Essentials of Business Communication

ISBN: 978-1111821227

9th edition

Authors: Mary Ellen Guffey, Dana Loewy

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