Question: Select a retailer and calculate how much you are worth to that retailer if you continue to shop there for the rest of your life
Select a retailer and calculate how much you are worth to that retailer if you continue to shop there for the rest of your life (your customer lifetime value). What factors should you consider when deriving an estimate of your lifetime value to a retailer? How can a retailer increase your lifetime value?
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Consider factors such as marketing costs to attract and keep them as a customer the length of time they are a customer and the revenues they generate ... View full answer
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