Select two of Demings 14 Points and discuss the importance of them to operations managers (as well
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Some of them that may be more pertinent to OM are Point 8 Drive Out Fear Fear is manifested in many ways fear of reprisal fear of failure fear of the unknown fear of relinquishing control and fear of ...View the full answer
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OM operations management
ISBN: 978-1285451374
5th edition
Authors: David Alan Collier, James R. Evans
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