Interview an HR manager (either by phone or in person). You should ask about the interviewee's job functions, types of decisions that are made, and information needs. Write a paper describing what you find out and how it compares to the information from Table 14.1.

Table 14.1

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HR Manager Manager of safety, health services, and benefits Key Functions Ensures workers' health and safety. Promotes a work environ- ment that supports an acceptable "quality" of work life. Develops new programs for improving existing work conditions. Monitors and administers employee benefits plans. Types of Decisions Made Assesses the adequacy of employee benefits packages. Addresses the problem of rising insurance costs. Determines ways to im- prove the physical work environment (e.g., should new overhead lights be installed?). Investigates ways to improve the quality of work life (e.g., should factory workers have more input into the design of new products?). Information Needs Status of existing work conditions Employee attitudes and morale Governmental regulations concerning worker safety, health, and benefits Emerging trends in em- ployee benefits packages- features, costs, and the like Industry and specific competitors' innovations