Question: Match the value chain activity in the left column with the scenario in the right column: 1. Service activities .................................. A. Surveys for prospective customers

Match the value chain activity in the left column with the scenario in the right column:
1. Service activities .................................. A. Surveys for prospective customers
2. Inbound logistics ................................................................... B. Warranty work
3. Marketing and sales activities ................................................ C. Assembly line
4. Firm infrastructure .................................... D. Delivery to the firm’s customer
5. Human resource management ....................... E. New-product development
6. Technology ............................................... F. Receiving dock for raw materials
7. Procurement ............................................................................ G. CEO and CFO
8. Outbound logistics .................................. H. Buying (sourcing) raw materials
9. Operations ..................................................................... I. Worker recruitment

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