Refer to Figure 1.9 (pg. 25). Characterize the horizontal information flows and the vertical information flows. FIGURE

Refer to Figure 1.9 (pg. 25). Characterize the horizontal information flows and the vertical information flows.

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FIGURE 1.9 Management Problem Structure and Information Requirements Vertical information flows Strategic manage- ment Tactical management Operations management Operations and business event processing Horizontal information flows Unstructured decisions Structured decisions INFORMATION REQUIREMENTS Less Undefined External Summarized Future Infrequent Accuracy Well Defined Internal Detailed Historical Frequent More Accuracy