=10.6. Figure 10.1 shows CCWs average daily call volume for each quarter of the past three years

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=10.6. Figure 10.1 shows CCW’s average daily call volume for each quarter of the past three years and Figure 10.4 gives the seasonally adjusted call volumes. Lydia Weigelt now wonders what these seasonally adjusted call volumes would have been had she started using seasonal factors two years ago rather than applying them retrospectively now.

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