As you perform customer-base audits on an ongoing basis, how do they change as you gain more
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As you perform customer-base audits on an ongoing basis, how do they change as you gain more experience and perspective? Are they simpler or more complex?
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Related Book For
The Customer Base Audit The First Step On The Journey To Customer Centricity
ISBN: 9781613631614
1st Edition
Authors: Peter Fader, Bruce G.S. Hardie, Michael Ross
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