Before contemplating a full audit, what kinds of basic analyses do you perform with this integrated dataset?
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Before contemplating a full audit, what kinds of basic analyses do you perform with this integrated dataset? What are the first “crossover” (product × customer) questions you seek to answer?
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The Customer Base Audit The First Step On The Journey To Customer Centricity
ISBN: 9781613631614
1st Edition
Authors: Peter Fader, Bruce G.S. Hardie, Michael Ross
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