Beyond the regular analyses, have you ever run a Lens 2type project at the customer level to

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Beyond the regular analyses, have you ever run a Lens 2–type project at the customer level to evaluate the impact of a particular event? Does your firm have the capability to do so?

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The Customer Base Audit The First Step On The Journey To Customer Centricity

ISBN: 9781613631614

1st Edition

Authors: Peter Fader, Bruce G.S. Hardie, Michael Ross

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Question Posted: Feb 07, 2024 11:53 AM

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Beyond the regular analyses, have you ever run a Lens 2type project at the customer level to

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A Lens 2type project typically involves analyzing data from multiple perspectives or lenses to gain deeper insights into a particular event or situati...View the full answer

The Customer Base Audit The First Step On The Journey To Customer Centricity

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