What kinds of like-for- like analyses do you currently conduct on a regular basis (e.g., same-store sales)?
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What kinds of “like-for- like” analyses do you currently conduct on a regular basis (e.g., same-store sales)? Are any of them performed at the customer level?
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The Customer Base Audit The First Step On The Journey To Customer Centricity
ISBN: 9781613631614
1st Edition
Authors: Peter Fader, Bruce G.S. Hardie, Michael Ross
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