What problems, if any, exist with the following questions on a selfadministered questionnaire given by auditors to
Question:
What problems, if any, exist with the following questions on a selfadministered questionnaire given by auditors to users of an application system to assess their feelings about the system:
a. Do you ever have trouble using the system?
b. Does your terminal have a fast enough baud rate?
c. Would you like graphical reports to be prepared?
d. Do you make better decisions using the output of the new system?
e. Has the system made many of the tasks you perform trivial?
f. On average, how many times per week during the past year has the system been unavailable when you needed it?
g. Does your secretary use the system more than you do?
h. Has the system caused you to think about changing your job?
i. Do you make more errors when preparing input for the new system than you did with the old system?
j. How does your spouse/partner feel about your using a system that has put some of your work colleagues out of a job?
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