Which of the following is unlikely to be a responsibility of the production control section with respect
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Which of the following is unlikely to be a responsibility of the production control section with respect to the management of service-level agreements?
a. Ensuring that documentation of service-level agreements is up-to-date
b. Monitoring user complaints relating to noncompliance with service-level agreements
c. Specifying the terms of a service-level agreement
d. Providing advice to user management and information systems management on where service-level agreements can be improved
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