The president of a small manufacturing firm comes to you with a problem: The company is spending a lot of money training new employees, but 75 percent of them quit after working less than a year. Worse, they take jobs at the company’s biggest competitor. Answer the following questions relevant to this situation based on the material in this chapter.

1. Drawing on research and theory on job satisfaction, what would you suspect is the cause of the turnover?

What advice can you offer about how to eliminate the problem?

2. Drawing on research and theory on organizational commitment, what would you suspect is the cause of the turnover? What advice can you offer about how to eliminate the problem?

3. Suppose you find out that the greatest levels of dissatisfaction exist among employees belonging to minority groups. What would you recommend doing to eliminate the prejudice that may be responsible for the turnover?