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business
behavior in organizations
Questions and Answers of
Behavior In Organizations
Define diversity AppendixLO1
Discuss different types of diversity AppendixLO1
Understand the arguments behind the business case for diversity AppendixLO1
Articulate both the advantages and the challenges of diversity AppendixLO1
Some have referred to the San Antonio Spurs as “The United Nations of Hoops” (Salzbrener, 2014). In June of 2014, the Spurs won their fifth NBA championship in 16 seasons. Tim Duncan, the oldest
Define biases, stereotypes, prejudice, and discrimination AppendixLO1
Understand major theories used in diversity research, including:• Self-categorization/social categorization• Realistic group conflict• Social identity • Similarity attraction • Relational
Understand two major concepts based on U.S. employment law to identify discrimination in the workplace, including:• Adverse impact• Disparate treatment AppendixLO1
The following letter, written by a biracial teenage girl, appeared in the 1968 edition of FaVE! magazine (Nimoy, 1968 as reproduced in Epstein, 2013).“Dear Mr. Spock, I am not very good at writing
In January of 2015, two Islamist gunmen attacked the office of a French satirical magazine called Charlie Hebdo. The attackers were outraged because the magazine had published cartoons making fun of
Be aware of the major employment discrimination laws in the United States including Title VII of the Civil Rights Act, the Age Discrimination in Employment Act, the Americans with Disabilities Act,
Be familiar with the International Labor Organization and its mission AppendixLO1
Be aware of average hours worked per week in various countries throughout the world AppendixLO1
Understand International Labor Organization guidelines to foster productive working environments for many groups around the world with respect to:• Age discrimination• Child labor• Forced
Understand maternity and paternity benefits AppendixLO1
Be aware of the wage gap between men and women AppendixLO1
Know what affirmative action is.AppendixLO1
Apple has long been a champion of diversity and inclusion. On its web site, Apple states: “The most innovative company must also be the most diverse. At Apple, we take a holistic view of diversity
As you have probably noticed throughout this chapter, laws and regulations surrounding people’s rights are influenced by politics. When social support and political pressure grow around a certain
Define race and ethnicity AppendixLO1
Understand some of the history of various racial/ethnic groups in the United States including African-Americans, Hispanics/Latinos, American Indians, Asian-Americans, and White Americans AppendixLO1
Understand discrimination in the United States and how it affects various groups today AppendixLO1
Know about the outcomes of racial discrimination AppendixLO1
Be aware of research on coping with discrimination AppendixLO1
Be aware of recommendations to prevent racial discrimination and enhance racial inclusion in the workplace.AppendixLO1
In their 1994 manuscript related to population and genetics, Cavalli-Sforza and colleagues described ancestral analysis and genetics. They assessed the genetic structure of the present population and
A Michigan hospital has been charged with racial discrimination by an African-American nurse. Tonya Battle, a certified nurse who has worked for the same hospital for many years and has worked in the
Understand the gender gap AppendixLO1
Be familiar with some of the countries that are the best and the worst in the world with respect to the gender gap according to the Global Gender Gap Index ranking.AppendixLO1
Define sex discrimination AppendixLO1
Be aware of gender role differences between men and women and how this may contribute to the gender gap AppendixLO1
Understand how gender differences contribute to the glass ceiling, glass cliff, sticky floor, and glass escalator AppendixLO1
Be aware of differing expectations in extra-role behavior for male and female employees and how this may contribute to the gender gap AppendixLO1
Understand how country culture and cultural values can contribute to the gender gap AppendixLO1
Be familiar with several steps companies can take to remove barriers to women’s advancement in organizations AppendixLO1
Know several recommendations for organizations to diminish the gender gap.AppendixLO1
In 1881, the astronomer Edward Pickering, who worked at the Harvard College Observatory, had the ambitious idea of mapping the skies. After firing a male staffer who was not doing a sufficiently good
Ellen Pao, a Princeton graduate with business and law degrees from Harvard, formally charged the Silicon Valley venture capital firm Kleiner Perkins on the grounds of gender discrimination. Pao, who
Define what the acronym LGBTQIA stands for AppendixLO1
Define gender identity and sexual orientation AppendixLO1
Have a rough idea of how much of the U.S. population may be LGBT AppendixLO1
Understand the history of discrimination against the LGBT community AppendixLO1
Be aware of relevant employment legislation and recent lawsuits protecting LGBTQ workers AppendixLO1
Understand the life experiences of LGBT people compared to heterosexual people AppendixLO1
Understand the tensions between some religious beliefs and LGBT rights AppendixLO1
Know about research findings pertaining to LGBT families AppendixLO1
Be aware of recommendations for organizations to be inclusive of the LGBT community.AppendixLO1
An Oak Park, Illinois, city worker filed a civil claim against the suburban town saying that he was badgered and dismissed from work due to his sexual orientation (Jaworski, 2010). Michael Aguayo,
When a law allowing gay marriage was implemented in France, a state of agitation developed among some citizens as protesters demonstrated in the streets shortly after President Hollande signed a law
I will fight this with every fiber of my being.—Beth Van Duyne Beth Van Duyne, the mayor of Irving, Texas, has pushed back on Muslim imams who wanted to establish what has been referred to as a
Define religion AppendixLO1
Have a high-level understanding of major religions in the world AppendixLO1
Understand that religion shapes beliefs and relationships which have evolved over many centuries AppendixLO1
Know which religions tend to be prominent in different countries/regions of the world AppendixLO1
Understand the role of women and men in major religious groups AppendixLO1
Be aware of best-known practices in managing religious diversity from the Equal Employment Opportunity Commission and the Society for Human Resource Management AppendixLO1
Comprehend the importance of being respectful of different religious beliefs.AppendixLO1
Recently the United Nations was told that atheists, humanists, and freethinkers are facing discrimination in all parts of the world. Their views have been treated as criminal, and in some countries,
Computer programming is an example of a job where workers of all ages are required. One of the current challenges faced by the computer industry is the need to fill programming positions that
Name the various generations that are currently in the workforce AppendixLO1
Understand the challenges and opportunities of an age-diverse workforce AppendixLO1
Roughly define to whom “older” and “younger” employee labels are typically applied AppendixLO1
Understand age stereotypes and the impact they have on employees AppendixLO1
Describe research findings on the validity of age stereotypes which demonstrate almost all the stereotypes are false AppendixLO1
Know what an age diversity climate is and why it matters to organizations AppendixLO1
Articulate best-known methods for managing age diversity in organizations.AppendixLO1
Recognizing the need for age diversity in the workplace, several organizations are examining business practice and making recommendations to make jobs more inclusive. The following recommendations
In 2014, Derrick Coleman and the Seattle Seahawks won the Super Bowl(the national championship game for the National Football League). Coleman is hard of hearing and legally Deaf. “On a scale of
Define disability AppendixLO1
Explain the essential functions of a job AppendixLO1
Understand reasonable accommodation and undue hardship AppendixLO1
Know roughly what percentage of the population has a disability AppendixLO1
Understand how disability varies by age AppendixLO1
Be aware of educational attainment of people who have a disability AppendixLO1
Be aware of discrimination against people who have a disability AppendixLO1
Be aware of recommendations for organizations to provide equal opportunity to people with disabilities.AppendixLO1
In a significant success for the rights of blind students, the Iowa Supreme Court voted in favor of a blind student plaintiff and ordered Palmer Chiropractic College to provide accommodations which
America, the Melting Pot The melting pot is a metaphor to describe how a society develops, whereby people of different cultures, races, and religions are combined to create a diverse, multi-ethnic
Be familiar with the term “melting pot” and why it is applied to America AppendixLO1
Know about discrimination against immigrant groups and why it happens AppendixLO1
Be aware of Title VII employment law, which prohibits national origin discrimination AppendixLO1
Name some prominent immigrants to the United States who have made great contributions to society AppendixLO1
Know why immigration is influenced by the economy and politics AppendixLO1
Understand the economic impact of immigration AppendixLO1
Understand how immigrant groups become part of the larger society through processes such as recategorization, contact, segregation, assimilation, and acculturation AppendixLO1
List a few suggestions for organizations to be inclusive and avoid national origin discrimination.AppendixLO1
Carlos Garcia Lobo, age 8, left Honduras and headed to meet his mother in Long Island, New York, accompanied by his 15-year-old cousin. Carlos, who had been living with his grandmother in Honduras,
Meghan Trainor is a singer and songwriter who makes it a point that her image not be modified using software such as Photoshop to make her body look thinner. She aspires to be different from other
Understand major forms of appearance diversity in the workplace, including attractiveness, weight, and height AppendixLO1
Be familiar with weight discrimination and its outcomes AppendixLO1
Define family responsibility discrimination AppendixLO1
Know about the motherhood penalty AppendixLO1
Be aware of the challenges pregnant women face in the workplace AppendixLO1
Define GINA.AppendixLO1
In 2008, Peggy Young sued United Parcel Service (UPS), a package delivery service, claiming discrimination on the basis of her pregnancy. When Young became pregnant, her doctor instructed her not to
President Obama is a good example of someone who has many different identity intersections in his life. He was born to a White mother from the United States and an African father from Kenya.
Define intersectionality AppendixLO1
Be familiar with research findings on intersectionality including gendered race, intersectional invisibility, and double jeopardy AppendixLO1
Understand the historic origins of intersectionality with respect to Black women AppendixLO1
Know the difference between intersectionality and faultlines AppendixLO1
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