Have you ever used the Internet to purchase a product or service If you answered yes, why did you purchase online as compared with purchasing the same product or service in a traditional retail store In your own words, describe whether the online shopping experience was a pleasant one What factors ...

1 Most students will cite a combination of convenience and price Still others may ...

Have you ever used the Internet to purchase a product or service? If you answered yes, why

Have you ever used the Internet to purchase a product or service? If you answered yes, why did you purchase online as compared with purchasing the same product or service in a traditional retail store?
In your own words, describe whether the online shopping experience was a pleasant one. What factors contributed to your level of satisfaction or dissatisfaction?
If you answered no, describe why you prefer to shop in a traditional retail store as compared with shopping on the Web.

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