9. The worksheet Data in the Excel file Airport Service Times lists a large sample of the

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9. The worksheet Data in the Excel file Airport Service Times lists a large sample of the times in seconds to process customers at a ticket counter. The second worksheet shows a frequency distribution and histogram of the data.

a. Summarize the data using the Descriptive Statistics tool. What can you say about the shape of the distribution of times?

b. Find the 90th percentile.

c. How might the airline use these results to manage its ticketing counter operations?

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Business Analytics Methods Models And Decisions

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Authors: James R. Evans

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Question Posted: Oct 29, 2024 09:01 AM

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9. The worksheet Data in the Excel file Airport Service Times lists a large sample of the

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Business Analytics Methods Models And Decisions

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