1. Collecting Examples of Poorly Written Instructions Obtain an example of instructions that you consider to be badly written. These instructions can be about anything at all: assembling toys, repairing a car, filling in a form, operating computer software, or installing some equipment. They may come from anywhere you choose: from the internet, accompanying a product or software, or purchased separately.

Identify the features that make the instructions bad. Then explain what needs to be done to improve them.