4. In business telephone calls, when making a request always use: (a) the interrogative form (b) direct
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4. In business telephone calls, when making a request always use:
(a) the interrogative form
(b) direct categorical statements
(c) the passive form
(d) the imperative form
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Related Book For
The Art And Science Of Business Communication
ISBN: 9789332587281
4th Edition
Authors: P. D. Chaturvedi, Mukesh Chaturvedi
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