7. A reflective listener: (a) thinks about the speakers message (b) appreciates the message (c) ignores the

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7. A reflective listener:

(a) thinks about the speaker’s message

(b) appreciates the message

(c) ignores the details

(d) repeats the message’s essential parts

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The Art And Science Of Business Communication

ISBN: 9789332587281

4th Edition

Authors: P. D. Chaturvedi, Mukesh Chaturvedi

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