Cynthia Robertson graduated from the University of Pittsburgh 14 months ago. She received a scholarship to offset some of her tuition while attending Pitt as

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Cynthia Robertson graduated from the University of Pittsburgh 14 months ago. She received a scholarship to offset some of her tuition while attending Pitt as an undergraduate, but she took out a loan for the balance of the tuition. Cynthia was to start paying back the loan with regular monthly payments nine months after her graduation. To this date, she has not made any payments on the outstanding loan balance of $46,780. As an employee of College Loan Corporation, your job responsibility it is to follow up on late loan payments.You have sent Cynthia two previous letters without any response.This letter needs to indicate that if her first monthly payment is not received within 30 days, her account will be referred to a collection agency.

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