Fred, the manager of a large U.S. bookstore, hired Ching Wu, a newcomer from China, as one

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Fred, the manager of a large U.S. bookstore, hired Ching Wu, a newcomer from China, as one of his clerks. In an attempt to get to know Ching Wu better, Fred invited her to join him for coffee. Throughout their conversation, he noticed that Ching Wu always looked down at the floor and never gave him eye contact. He interpreted this as a lack of respect. Discuss the nonverbal communication differences in this situation.

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Intercultural Business Communication

ISBN: 9780132127905

5th Edition

Authors: Lillian H. Chaney, Jeanette S. Martin

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