In managing conflict, it is best to recognize the various dimensions that contribute to intercultural conflict. With

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In managing conflict, it is best to recognize the various dimensions that contribute to intercultural conflict. With Kim’s model presented early in the chapter, many of the micro-level variables, including cognitive simplicity, ethnocentrism, uncertainty, and divergent behaviors, can be measured, and many of the instruments designed to measure them are included in this text. Take the time to assess yourself on these variables, and see how they might contribute to your involvement in intercultural conflict.

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