Revise the following messages so that they are more direct and concise.

1. I can’t make heads or tails of this trip report. Did you accomplish the tasks you set out to accomplish or only some of them or none of them? I see that you visited four separate clients but instead of enumerating the outcome of each meeting in a separate way, the conclusion of your report jumbles them all together in a way that makes it impossible to determine the status of each client project. Is any management-level action required for any of these clients. If so, which ones? What action? It’s impossible to tell because your report doesn’t specify meeting outcomes by client, as would normally be the case in a report from someone who visited multiple client sites during a single trip.

2. Thank you for contacting us about the difficulty you had collecting your luggage at the Denver airport. We are very sorry for the inconvenience this has caused you. Traveling can create problems of this sort regardless of how careful the airline personnel might be. To receive compensation, please send us a detailed list of the items that you lost and complete the following questionnaire. You can email it back to us.

3. Sorry it took us so long to get back to you. We were flooded with résumés. Anyway, your résumé made the final 10, and after meeting three hours yesterday, we’ve decided we’d like to meet with you. What is your schedule like for next week? Can you come in for an interview on June 15 at 3:00 p.m.? Please get back to us by the end of this work week and let us know if you will be able to attend. As you can imagine, this is our busy season.