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business
introduction e-business management
Questions and Answers of
Introduction E-Business Management
If you were the president of an American company, would you set up a business in Utopia?Why or why not? Suggest ways by which Utopia can reduce its deficit or surplus.
Math The current accounts of the imaginary nation of Utopia for the past three years are given below in millions of dollars.Year 1 Year 2 Year 3 Exports of goods $100 $120 $125 Imports of goods $175
Explain how it is possible for the United States to have a deficit in its current account year after year.
If the value of the Canadian dollar continues to rise in relation to the American dollar, what can a Canadian exporter do to keep the price of the goods it sells in the U.S. market competitive?
How can a person from a low-context culture communicate with a person from a high-context culture and avoid misunderstandings?
Explain the purposes of the WTO, IMF, and World Bank.
Why is it easier for a firm to export instead of setting up a wholly owned foreign subsidiary?
The way by which governments restrict the availability of foreign goods, limiting the quantity or value of units permitted to enter a country, is calleda. quotab. sanctionc. limitationd. restriction
An agreement between two or more countries to remove all restrictions between them on the sales of goods and services, while imposing barriers on trade and investment from countries that are not part
The international organization that creates and enforces the rules governing trade among countries is thea. United Nationsb. World Bankc. World Trade Organizationd. International Monetary Fund
A type of culture in which people communicate directly and explicitly, and a person is expected to come to the point directly and not beat around the bush is a/ana. direct cultureb. explicit
Culture includes all of the following excepta. lawsb. customsc. beliefsd. values
The arrangement in which one international company allows another international company in another country to make and sell products according to certain specifications is calleda. international
The Pacific Rim includes countries on the western edge of the Pacific Ocean such asa. South Koreab. Taiwanc. Chinad. all of the above
Record of investment funds coming into and going out of a country Write the letter of the term that matches each definition. Some terms will not be used.a. capital accountb. dumpingc. embargod.
Selling goods in a foreign market at a price that is below cost or below what is charged in the home country Write the letter of the term that matches each definition. Some terms will not be used.a.
Government block preventing companies from doing business with particular countries Write the letter of the term that matches each definition. Some terms will not be used.a. capital accountb.
Nontax methods of discouraging trade Write the letter of the term that matches each definition. Some terms will not be used.a. capital accountb. dumpingc. embargod. exchange ratee. home countryf.
Taxes on foreign goods to protect domestic industries and to earn revenue Write the letter of the term that matches each definition. Some terms will not be used.a. capital accountb. dumpingc.
Value of one country’s currency expressed in the currency of another Write the letter of the term that matches each definition. Some terms will not be used.a. capital accountb. dumpingc. embargod.
Foreign location where a firm has facilities Write the letter of the term that matches each definition. Some terms will not be used.a. capital accountb. dumpingc. embargod. exchange ratee. home
Firm that owns or controls production or service facilities in more than one country Write the letter of the term that matches each definition. Some terms will not be used.a. capital accountb.
Type of business in which a firm sets up a business abroad on its own without any partners Write the letter of the term that matches each definition. Some terms will not be used.a. capital accountb.
Business arrangement in which two or more firms share the costs of doing business and also share the profits Write the letter of the term that matches each definition. Some terms will not be used.a.
Buying goods or services made in a foreign country Write the letter of the term that matches each definition. Some terms will not be used.a. capital accountb. dumpingc. embargod. exchange ratee. home
Business activities that occur between two or more countries Write the letter of the term that matches each definition. Some terms will not be used.a. capital accountb. dumpingc. embargod. exchange
In 2011, it was reported that there was a surplus of registered nurses in many parts of California(Bates, Keane, & Spetz, 2011). Identify possible explanations of the emergence of a surplus.What
Medicare rules pay NPs 85% of the fee paid to physicians for ambulatory care. The ACA offers full payment to NPs for providing preventive services in an outpatient setting. How might this change
A growing share of health insurance plans have high deductibles, so that an individual must spend up to $6,450 before insurance begins to pay for services. What problem(s) are these insurance plans
The fundamental problem of health policy is presented in Figure 1.13. Countries that have single-payer or other universal health insurance systems, such as Canada and Germany, face this problem, as
List three ways the DNP provides leadership in helping a health care entity optimize reimbursement from insurers.AppendixLO1
Considering factors in today’s health care environment, draw from Remington’s lingering questions about the proper role of government. Select one question and propose a response.AppendixLO1
Choose two preferred financial and patient care outcomes from the following list and describe two ways to achieve each of them:a. Reduction in overall hospital admissionsb. Reduction in average
Can the kind of care proposed in an IDS be provided in a system that has a primary focus on either provider or corporate incomes and profit accumulation?AppendixLO1
Why is it financially important for hospitals to institute effective discharge planning programs?AppendixLO1
Partnerships between acute care and community-based settings improve continuity of care.How do these partnerships influence reimbursement for health systems?AppendixLO1
Hospital readmissions. A 2017 Medicare Payment Advisory Commission (MedPAC) report found that Medicare hospital readmission rates have declined in recent years, but remain a concern. Incentives are
24/7 coverage factor. Calculate and compare the 24/7 coverage factor for RNs working 8-hour and 12-hour shifts. Explain differences and similarities in the results.AppendixLO1
RN overtime hours and costs. As discussed in the third scenario in this chapter, the CNO of Pacific Hospital realizes that overtime hours and costs are excessive. The budget target is to reduce
Ambulatory care budget. The fourth scenario in this chapter presents an example of planning an outpatient nurse-led heart failure clinic. Develop a budget that includes performance and financial
Staffing guidelines for covering last minute shortages. The third scenario in this chapter presents the methodology for calculating cost per productive hour. Determine the wage variables for your
Assume you need two RNs 24/7 (all three shifts) and the rotation would be every other weekend.How many worked FTEs would it require?a. 2.0 FTEsb. 4.2 FTEsc. 8.4 FTEsd. 10.6 FTEs AppendixLO1
A medical–surgical unit with a standard of 8.0 total worked HPPD and a budgeted ADC of 20 patients will need a minimum of _________ FTEs (exclude the nonproductive replacement factor):a. 35b. 22c.
This 20-bed medical–surgical unit with a standard of 8.0 HPPD has a budget of 14% nonproductive replacement (benefit only) factor. It needs _________ total paid FTEs.a. 34b. 32c. 30d. 36 AppendixLO1
Which of the following statements is true when the unit patient volume is below budget?a. Total worked FTEs will be below budget.b. Direct HPPD is at budget.c. Dollars per UOS is above budget.d.
Evaluate your organization’s mission, vision, and values statements and determine how well they match the current state of affairs. How well do they describe what your organization is, does, and
Devise three people outcomes as well as related substrategies and tactics to improve your organization’s focus on alignment. Complete the tactical map template. Prepare an argument in support of
Using the data in Tables 6.4 and 6.5, calculate the total year-end bonus amount for a nurse manager who earns $100,000 annually, has a 10% bonus target, meets the individual financial contributions,
Prepare a full 3-F framework for a new family nurse practitioner private practice, or a project of your choosing. Base your assumptions on research and trends, and utilize Excel for financial
The invasive radiology department has just purchased a piece of equipment that enables them to perform many of their procedures faster. One of the results of this improvement is that they are able to
Using the information in the table, complete the blank columns provided by calculating the variance (both positive and negative) for each month’s patient days and nursing hours. Enter your answer
Your hospital replaced its entire inpatient bed fleet 10 years ago (120 months) and the nursing departments are stating they need to be replaced again. The beds were originally purchased for $15,000
Review the income statement provided in Table 7.2 and address the following questions:a. From your analysis, you understand that the net margin for the organization has shown strong growth over the
Using the data in Table 7.1 and the definitions from Table 7.4, calculate the current ratio, quick ratio, and the debt ratio.a. What information do these ratios provide?b. If you were concerned about
Using the data in Table 7.1 and the definitions from Table 7.4, calculate the days cash on hand.a. What information does this financial ratio provide?b. If you were concerned about the result, what
Using the information in the following table, calculate the average daily census and the bed utilization rate over the last 3 months for this 395-bed hospital.Month July August September Days of
As a DNP, you know how providing care that is measurable (at a financial as well as a quality level) can give you the ability to request additional funding. Take a moment and ponder a current project
If a fictional treatment costs a total of $45,000 at today’s value and increases a person’s quality of life from 0.5 to 0.6 for the remainder of his or her life from age 70 and onward, and the
With all the changes that are occurring in health care today, what are some of the challenges your environment is facing and what is your organization doing to plan for the financial
What implications do you believe exist with MACRA? Do you believe that moving to a payment for quality over quantity is going to improve patient outcomes? Why?AppendixLO1
The CNO is reviewing patient satisfaction benchmark data from his facility and four similar facilities (see table). What conclusions can he make, given the information? What are the limitations of
A group of nurse practitioners wish to explore the effectiveness of a new treatment approach.As a member of your agency’s research and practice committee, you review their proposal. They describe
The oncology inpatient unit has experienced a great amount of nursing staff turnover. In the last 6 months, five of the 22 permanent RN staff have left. In addition, the number of medication errors
You complete the calculation of the Pearson product moment correlation coefficient to determine the relationship of number of temporary RNs to the number of medication errors. Remember that
You are the chief nurse executive at an organization that provides clinic services to Medicare patients; there are seven clinics located in underserved areas. While visiting one of the clinics, you
You are an NP who sees mostly post-head trauma patients and refers many of these patients to physical and occupational services. On one routine follow-up visit, your patient claims that he has not
You are the chief nursing executive for a small rural clinic that provides contraception services to low-income individuals. An insurer, providing care under the ACA, has rejected paying the claims,
You are an NP in a small hospital and you are reviewing the chart of a patient who underwent a second abdominal surgery. Six months after his initial surgery, the patient had to return to surgery for
SCENARIO-BASED DISCUSSION OF AIM STATEMENT The scenario: You are a DNP clinical coordinator in an urban teaching hospital that includes medical school students as well as a physician residency
SCENARIO-BASED DISCUSSION OF SWOT ANALYSIS Members of the team agree on the aim statement that you, as the DNP project manager, developed in Exercise 1 and they are ready to start developing the
SCENARIO-BASED DISCUSSION OF CHANGE IN LEADERSHIP The team is halfway through the project when you receive word that the chief medical officer (CMO) is planning to retire in a month. You are
SCENARIO-BASED DISCUSSION OF CONCLUDING PROCESS The procedure was presented to the full medical staff and approved after a lively discussion regarding the risks and benefits of having a hospital-wide
“Smoke-Free SFMC” Project, St. Francis Medical Center, Lynwood, CA Established in 1945, St. Francis Medical Center (SFMC, 2013) is the only comprehensive, nonprofit health care institution
A local Southern California hospital serving 5.5% of Los Angeles County’s population recently conducted a triennial community needs assessment and some of the significant community health needs
A university professor who has conducted research for many years of his career submitted a grant to the NIH to request funding to integrate a Spanish-Language Hospice video in the discharge planning
The health ministry in your faith community provides ongoing health promotion and disease prevention outreach to congregants within the context of their faith tradition, and to the community. As the
In groups of three, with each person acting as one of the C-suite leadership roles, identify and share with the class your hospital’s core values, core purpose, and what the future of the
a. Focus on a quality campaign of aggressive early ambulation. How will you differently consider and articulate patient and family engagement?2b. What is the value proposition of adding one
Review the data presented in Figures 13.1 and 13.2. Based on this information, consider the following questions and provide an action plan that is aligned to the hospital’s core purpose, vision,
a. In your original C-suite grouping, explore other examples ripe for technology advancement in the area of human capital management.b. Look to industry outside of health care to expand your
As our country ages, the impact of baby boomers turning 65 every 7 seconds is significant.What does this mean to the DNP? How can the DNP help the organization develop a plan for succession
Writing an executive summary should occur after the business plan is written. Think about a project or proposal that will either increase revenue or decrease expenses. Write a two-page concise
In a small group, build a business case to add clinical nurse specialists (CNSs) to a nursing unit.What are the costs? What are the benefits? How would you build a case to add this additional 1.0
Take a moment and think about the benefits that budgeting provides. Then write one sentence in response to each of these questions:a. How can budgeting help planning?b. How can budgeting improve
Generally, it is believed when quality improves, cost is reduced. What statements would you make to defend this position?a. Identify the basic factors that affect the cost of quality.b. How can you,
Before you submit the budget for your unit or service, you decide to seek benchmarks from other organizations within the community.a. Describe the unit or service.b. How would you go about this
A variance report indicates the following:Cost Center: Nursing Month: March Unit: Intensive Care Unit Manager: Jenny Curtis Item: Actual Budget Variance Prior Explanation Plan Salaries Productive
The details:Setting Ambulatory surgery hospital Problem Losing $200 per case per Medicare payer Payer mix One third each: Medicare, charity/self pay, managed care Strategic plan Grow business to
Nurses around the globe are following the better wages. So-called marketing and recruiting companies are seeking to provide thousands of nurses to the growing modern medicine in the 374 Part IV.
Still in keeping with the DNP’s role and responsibilities, the DNP is called to the gynecology unit to intervene in a dispute between a female patient requesting a voluntary interruption of
Another use of the same scenario would be, “the patient is uninsured.” How will the decisionmaking process of the DNP proceed?In proceeding with Exercises 3 and 4, the DNP will identify all
Writing Compare the list of management guidelines for enforcing work rules in Figure 12-4 with the procedures used by administrators and teachers to enforce the rules in your school. Develop a
Teamwork With a group of your class members, brainstorm things supervisors can do to increase the job satisfaction of workers.Identify the things that would have a direct cost to the business and
Technology Identify someone you believe is a good manager. Interview the person to determine his or her beliefs about (a) the use of power by a manager, (b) whether people need close or limited
Creativity Form a team of at least three classmates or join a team assigned by your teacher. Select one of the five human relations skills discussed in the chapter or use the skill assigned to you by
Why must managers have self-understanding before they can effectively understand their employees?
During the recruitment and selection process, how can businesses identify new employees that are likely to be effective leaders?
Provide several examples of a manager using power inappropriately.Now provide other examples of how a manager uses power appropriately.
Using Figure 12-1, select the five most important leadership characteristics you believe are needed by business managers. Justify your choices.
How is effective human relations related to effective leadership?
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