Revise this form letter to improve positive tone and youattitude

(and to catch spelling and punctuation errors):

Dear customer, We wish you a Happy New Year from Happy Catalog. Its been awhile since we heard from you. We have a special offer to welcome you back.

Our customers are the focus of what we do. All of our efforts center on exceeding our customer expectations.

Happy Catalog stands behind everything we sell, as we have since 1986. No matter what your problem with anything we sell, we will fix it. We will provide you with even better service, tailored to meet you needs and guaranteed to offer more of the helpful, unique and hard to find merchandise we’re known for. Whether you choose to shop by phone, mail, or e-mail us, we promise to continually improve our process to better serve you. If you have been disappointed in any way, please accept our sincerest apology.

We have a special offer, exclusively for you, to welcome you back. When you use the enclosed coupon, you’ll save 20% on any order, regardless of order size. Hurry, this offer will expire the beginning of February.

Welcome back! Thank you for your business.

Sincerly, I. M. President Happy Catalog.