Some businesses make a practice of sending goodwill messages to some of their customers.

Pick a business you patronize that might logically send some thank-you notes. Write a suitable note and design a tasteful visual for it. In a separate document, write an e-mail to your instructor explaining your design and content decisions.

■ What content did you choose? Why? What content choices did you discard?
■ What design features did you choose? Why? What design features did you discard?